Shipping & Crafting
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All orders are processed Monday - Friday, excluding holidays. All orders will be shipped directly from our warehouse in Stockholm. Once your order is ready we ensure the quality of your gear is top notch and we pack your order to be shipped from our Stockholm warehouse. Once shipped, you will r...
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Due to the international shipping restrictions, our products are not available for the following countries: Iran Cuba Sudan North Korea Syria Crimea Algeria Tunisia Morocco For more information or specific queries please contact our support team.
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We currently ship to most countries that are supported by PostNord, DHL, and UPS. If you do not see your country as an option during checkout, please contact us at support@hoodielab.com and we will look into it for you.
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You will receive a confirmation email once your order has shipped that will include tracking information. To track your order you will need the tracking number you received by email. You can check the status of your order by clicking on Track My Order and entering your email and order number.
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How do I report a missing or lost package?
We will not refund any customer whose order is not received because the shipping address provided during the checkout process was inaccurate or incomplete. If your tracking says your package was delivered but you did not receive it or the package is missing, it is your responsibility to first co... -
Do you ship out orders over the weekend?
No. At this time, we only operate from Monday through Friday, excluding Holidays. Orders placed on Friday will most likely ship out on Monday or Tuesday of the following week. -
🇸🇪 We are based in Sweden and we ship all of our orders from our warehouse in Stockholm. Once your order is ready we ensure the quality of your gear is top notch and we pack your order to be shipped from our Stockholm warehouse. Once shipped, you will receive an email with your shipping informat...
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Everything on the Hoodie Lab Marketplace is handmade one at a time, just for you, so a lot of care and thought goes into the way each item is made and shipped. We employ many skilled artisans that help bring the Artists creative visions to life! All products that are "Made-to-Order" are handmade ...