Returns and Exchanges
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If you’re not 100% satisfied with your Hoodie Lab product, we want to make it right for you! You can easily process a return, replacement or exchange within 60 days from when the item was delivered. To start a return request, Process your return here Please allow 3-4 days processing time once y...
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We want you to love what you bought. So if you aren’t completely happy with your purchase, we can sort out a replacement or store credit for situations where the wrong design, or size was ordered Once you’ve submitted your request, sit tight - we’ll get back to you shortly with a confirmation em...
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Can I return an item that I received as a gift?
We understand that even with the best intentions, our loved ones don’t always get it right! If you are able to provide us with the purchaser’s name and order number, we are happy to issue you store credit once we have received and inspected your returned item. We can also exchange your item for a... -
We offer our customers guaranteed satisfaction. If you're not completely satisfied with your purchase, you may return your merchandise 60 days from when the item was delivered. SWEDEN RETURNS/ EXCHANGES We want to make your shopping experience the best it can be. That’s why we’ve made a FREE re...
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What happens if my package gets sent back to you?
Any package which fails to deliver or is refused will be sent back to us via the same postal service used to deliver it. Returns however, come back at a much slower pace since they are not considered a priority over delivering outbound packages. This can often times mean a delayed return before w...