Payments

• Can I apply a discount after my order is placed?

  Please reach out to our support via email or website char and they will help you apply your discount code!

• How long does it take for my refund to process?

  We process refunds the same day. Depending on your bank, it may take 3-10 business days for the refund to post to your account. If you paid via PayPal, the refund will be issued to the same card/account associated with your PayPal account.

• What happens once my Return items arrive at Hoodie Lab?

  Once we receive your return, We will send your refund to your original payment method, Returns may take up to 4 business days to process once they are delivered back to Hoodie Lab. We will be sure to process Returns and issue your refund.

• What payment methods do you accept?

  We currently accept Visa, MasterCard, American Express, and Discover Card credit cards. We also accept Apple Pay and PayPal. We do not accept personal or electronic checks, Bitcoin, money orders, or wire transfers at this time.

• Where do I enter my Discount Coupon?

  During the checkout process, you will find a link for the discount coupon “Click here to enter your code”. Simply, click on the link and input your code in the box and then hit “apply coupon.” Your discount/credit will be applied to your order immediately. Keep in mind, you can only use one disco...